U of L Hospital

Access Center

To transfer a patient to University of Louisville Hospital the Access Center can be reached 24 hours a day via local and toll-free numbers:

Inside Louisville: (502) 562-8008
Outside Louisville: 1-888-803-8008
Fax: (502) 217-1050

Experienced and Dedicated Nurses

The Access Center at University of Louisville Hospital is available to assist physicians in admitting or transferring patients to our facility. Staffed during the day and night by experienced registered nurses with emergency/critical care experience, the Access Center team facilitates the patient admit/transfer process. Through the Access Center, physicians can connect with an Access Center RN 24 hours a day, seven days a week.

Access Center nurses answer all phone calls and will locate an accepting University of Louisville Hospital physician, coordinate bed placement and arrange transportation, if needed.

To ensure continuity of care, the Access Center RN will follow up with the referring or transferring physician regarding a patient’s status.

Transfer/Admit Details

If a hospital-to-hospital transfer is needed, the attending physician should call University of Louisville Hospital’s Access Center and have information about the patient ready. The Access Center nurses are able to direct callers to the appropriate physician at University Hospital. Should a transfer be accepted, the Access Center RN will arrange bed placement.

After using University Hospital’s Access Center, please take our customer satisfaction survey. It only takes a few minutes, and the information you provide helps us continue to improve our services.